Zebra Is Hiring | Work From Office | Technical Customer Support | Job Updates | Apply Online!

Zebra Is Hiring | Work From Office | Technical Customer Support | Job Updates

Job Summary

Zebra is hiring for the role of Technical Customer Support. In this role, you troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates complex issues. Understands multiple applications and platforms.

Job Description

  • Company Name: Zebra
  • Job Type: Work From Office
  • Post Name: Technical Customer Support
  • Qualification: Bachelor’s Degree
  • Experience: 1-2 Years
  • Location: Pune, India

Roles And Responsibilities

  • Solves problems in a timely manner using full understanding of the product functions and features and customer environment.
  • Collaborates with fellow technicians and supervisor to solve complex problems.
  • Fully documents customer interactions in real-time; may author content for review.
  • Demonstrates strong customer service, communication and problem solving skills.
  • Manages multiple tickets related a spectrum of technical problems.
  • Analyzes and corrects product issues/ malfunctions with intermittent supervision on day-to-day work and general supervision on new assignments.

Job Requirements

  • Solid professional work behaviors (attendance, teamwork, time management).
  • Full knowledge of job related knowledge and procedures.
  • Intermediate level skills in Microsoft business applications including Word, Excel and Outlook.
  • Strong Communication skills (listening, providing clear and concise information, using proper language and grammar).
  • Customer service values/orientation.

Note: First, read through all of the job details on this page, then press the ” Click Here ” button to apply this job.

Apply Link: Click Here

( Apply Before The Link Expires )

Leave a Comment