Accenture Job | Work From Home | Customer Service New Associate | Job Updates
Job Summary
Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
Job Description
- Company Name: Accenture
- Position Name: Customer Service New Associate
- Job Type: Work From Home
- Qualification: Any Graduate
- Experience: 0-1 Years
- Salary: Rs.32000 Per Month
Job Responsibilities
- Your primary interaction is within your own team and your direct supervisor
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- The decisions that you make impact your own work and are closely supervised
- You will be expected to manage customer queries via calls and emails Or chat
- In this role you will be given detailed instructions on all task
Job Requirements
- This role will be hybrid and will require you to work from home and office, internet connection with Wi-Fi is mandatory with excellent bandwidth
- Excellent Written and verbal communication
- Agility for quick learning
- The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents
Apply Link: Click Here
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