Amazon Job | Work From Home | Job Updates | Transportation Representative Job | Hiring Now
About Job Summary
Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time.
Job Description
- Company Name: Amazon
- Job Position: Transportation Representative
- Job Type: Work From Home
- Qualification: Any Graduate
- Experience: 10-24 Months
- Salary: Rs.33000 Per Month
Job Responsibilities
- Develop and understand performance metrics to assist with driving business results
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
- Providing real-time customer experience by working in 24*7 operating environment
- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
- Provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions
Job Requirements
- Ability to pull data from numerous databases (using Excel, Access, SQL and other data management systems) and to perform ad hoc reporting and analysis as needed is a plus
- Demonstrated ability to work in a team in a very dynamic environment
- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum
- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data
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