Anthology Job | Work From Home/Office Job | System Engineer Job | Urgent Hiring
Job Summary
This company is hiring for the role of System Engineer. In this role, you are providing initial support for application and infrastructure issues, ensuring timely resolution or escalation to the appropriate team. Communicating with clients via email, chat, and phone to provide updates and resolve issues.
Job Description
- Company Name: Anthology
- Post Name: System Engineer
- Qualification: Bachelor’s Degree
- Experience: 0-2 Years
- Location: Bangalore, India
Roles And Responsibilities
- Maintaining effective communication with internal and external teams, ensuring smooth handoffs and resolution of issues.
- Troubleshooting and resolving common technical problems related to operating systems, networks, and applications.
- Effectively communicating with customers, ensuring clear updates and timely resolutions for reported issues
- Proactively monitor systems and escalate issues when necessary to minimize downtime.
- Continuously improving knowledge base content and contributing to the creation of documentation to address common issues.
Job Requirements
- Proficiency in Windows or Linux operating systems.
- Basic knowledge of SQL (writing basic queries).
- 0-2 years of experience in IT support, system administration, or a related field.
- Understanding of virtualization technologies (e.g., VMware, Docker).
- Strong problem-solving and analytical skills to troubleshoot and resolve issues quickly.
- Ability to handle multiple tasks in a fast-paced, dynamic environment.
- Fluency in written and spoken English.
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