Bloomreach Is Hiring | Associate Product Support Specialist Job | Work From Home Job | Urgent Hiring
Job Summary
This company is currently expanding it’s Bloomreach Engagement Support Team, and it is looking for a new colleague to join as a Associate Product Support Specialist. And looking for candidates who will be flexible to work in a 24/7 work environment.
Job Description
- Company Name: Bloomreach
- Job Profile: Associate Product Support Specialist
- Job Type: Work From Home
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.37000 Per Month
Job Responsibilities
- Helping our clients understand how to create reports, segmentations, campaigns or analyses in their respective projects
- Diagnose requests, walk customers through the problem-solving process and/or refer the most specialized cases to experts
- Provide consulting to Bloomreach Engagement users through live chat or other channels if needed,
- As an expert, provide help to other consultants with advanced use-cases
- Questions about different marketing related topics
- Product and technical questions about the Bloomreach Engagement platform and related technologies (Shopify, Google BQ, push notifications)
Job Requirements
- Analytical thinking and ability to learn quickly
- Know how to communicate and build relationships over time with clients
- Basic understanding of HTML, CSS, JS
- Previous work experience in a client facing role, support or in marketing
- Interest in data analytics and online marketing
- Basic understanding of programming (algorithms, conditions, cycles)
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