Optum Recruitment | Customer Service Representative Job | Graduate Job
Job Summary
This company is hiring for the role of Customer Service Representative. Provide product information, use service engagement skills, and efficiently use service resources. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Job Description
- Company Name: Optum
- Job Type: Full Time
- Post Name: Customer Service Representative
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Location: Noida, India
Roles And Responsibilities
- Provide product information, use service engagement skills, and efficiently use service resources.
- Adapt to continual change as the department fine-tunes the messaging program.
- Take chat messages per day from customers who have questions about their health benefits
- Associate must be adept at using the Associate Workspace, other technology, and automation tools
- Maintain a healthy brand-to-consumer relationship that benefits the consumer.
- Use personality and our tools to help customers through the health care benefits available to them.
Job Requirements
- Proven excellent interpersonal and business communications skills – verbal and written.
- Should have a minimum typing speed of 35-40 Words Per Minute.
- Comfortable to work in night shift.
- General knowledge of computers and business operations.
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