Tide Is Hiring | Customer Support Associate | Work From Home Job | Any Graduate Job | Urgent Hiring
Job Summary
This company is seeking a proactive, empathetic communicator skilled in outbound calls and adept at gathering crucial information for critical business processes. A customer-centric mindset and positive attitude are key traits for success in this role.
Job Description
- Company Name: Tide
- Job Position: Customer Support Associate
- Job Type: Work From Home
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.35000 Per Month
Job Responsibilities
- Staying up to date on the general topics supported by the Member support team
- Exploring data and aiding with reporting in order to track the performance of products and services
- Making outbound calls to customers and collecting required information
- Helping demonstrate your values to new members of the team, and supporting them with your wisdom and experience and assisting with common back-office tasks
- Using chat, phone and email to ensure proper communication
- Helping members understand what is required from them and keeping them up to date throughout various stages of investigation
Job Requirements
- You are confident talking with our customers and walking them through difficult situations
- You have really strong organisational skills
- You have at least an 1.5 years of experience working in International customer support on inbound or outbound phone line
- You have excellent communication skills and a positive goal-oriented attitude
- You are comfortable using industry tools like Kustomer, GSuite, and Jira
Apply Link: Click Here