Qualys Is Hiring | Technical Support Engineer Job | Work From Office | Urgent Hiring
Job Summary
Qualys is hiring for the role of Technical SupportIn this role, you’ll work directly with Qualys customers and partners to troubleshoot issues, provide technical assistance, and ensure a high level of customer satisfaction with our cloud-based security products.
Job Description
- Company Name: Qualys
- Job Type: Full Time
- Post Name: Technical Support Engineer
- Qualification: Bachelor’s Degree
- Experienced: 0-2 Years
- Location: Pune, India
Job Responsibilities
- Ensure clear, friendly, and professional communication with customers throughout the support process.
- Gain hands-on experience in cloud security, vulnerability management, and enterprise networking tools.
- Continually build your knowledge in the areas of cybersecurity, system administration, and network protocols.
- Provide technical support for Qualys Security Applications via phone, email, and MS Teams.
- Troubleshoot customer-reported issues on our SaaS-based platform.
- Work closely with internal Engineering and QA teams to ensure timely resolution.
Job Requirements
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or equivalent.
- 0–2+ years of experience in technical support, IT support, networking, or related fields.
- Working knowledge of either Linux/Unix or Windows operating systems.
- Willingness to work in a 24/7 rotational shift environment.
- Excellent written and verbal communication skills.
- Hands-on experience in enterprise security and cloud-based technologies.
Note: First, read through all of the job details on this page, then press the “Click Here” button to apply this job.
Apply Link: Click Here
( Apply Before The Link Expires )