BlueYonder Is Hiring For Support Engineer | Work From Office Job | Latest Job Updates
Job Summary
This company is hiring for the role of Support Engineer. In this role, you involves supporting AR application built on IBM AS400 (iSeries) system. The candidate will work in an integrated delivery model focused on delivering stable, scalable, and efficient solutions that align legacy systems with evolving business needs
Job Description
- Company Name: BlueYonder
- Job Type: Full Time
- Post Name: Support Engineer
- Qualification: Bachelor’s/Master’s Degree
- Experienced: Entry Level
- Location: Hyderabad
Job Responsibilities
- Maintain positive customer relationships by resolving conflicts and issues, managing.
- Bring in new ideas for automation, re-use and service improvements.
- Collaborate with cross-functional teams including QA, Functional Architects, and Product Owners for successful deliverables.
- Support high priority issues and contribute to continuous improvement initiatives.
- Provide technical support during customer upgrades, deployments, rollouts, and post-production phases.
Job Responsibilities
- Ability to work calmly under pressure and meet deadlines.
- Able to work flexible hours, including evenings, weekends, as warranted by the situation in critical times or to manage customer escalations.
- Demonstrates the ability to work independently without losing team synergy.
- Proven background to have managed multiple stakeholders in a global environment.
- Demonstrates customer service ethics and core values.
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