Springworks Is Hiring | Work From Home | Customer Success Associate Job
Job Summary
You will be the primary point of contact for these clients and will be responsible for developing and executing account strategies to drive growth and achieve revenue targets. You will be responsible for managing and growing the company’s relationships with clients.
Job Description
- Company Name: Springworks
- Job Type: Work From Home
- Job Position: Customer Success Associate Job
- Qualification: Any Graduate
- Experience: 1-3 Years
- Salary: Rs.33000 Per Month
Roles And Responsibilities
- Collaborate with the sales, marketing, and product teams to develop and execute account strategies that drive revenue growth and customer retention
- Develop and maintain strong relationships with key clients
- Understand the client’s business and industry to identify opportunities for growth
- Start building relationships with the key stakeholders of each client
- Develop strong client relationships and begin to independently handle client issues
- Be fully capable of independently managing client accounts and resolving issues
Job Requirements
- Strong understanding of SaaS products, services, and industry trends
- Strong communication, negotiation, presentation and interpersonal skills
- Proficiency in Microsoft Office and CRM software
- Proven experience in SaaS account management in a B2B environment
- Ability to build and maintain strong relationships with clients, understanding their needs and providing tailored solutions
- Ability to work independently and collaboratively in a team environment
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