Intouch CX Job | Work From Home Job | Customer Service Representative
About Intouch CX
It is revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. For over 20 years, it have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with it’s brand partners.
Job Description
- Company Name: Intouch CX
- Job Type: Work From Home
- Job Position: Customer Service Representative
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.30000 Per Month
Job Responsibilities
- Handle customer complaints in a professional manner and attempt to successfully resolve cases in accordance with established guidelines
- Maintain thorough knowledge of systems so that information can be researched and proper information is given to the customer
- Responsible for providing excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools
- Coordinate with the co-workers, lead persons and other departments as appropriate
Job Requirements
- Perform basic mathematical functions
- Ability to speak accurately, using proper grammar, and good enunciation
- Organize and follow up multiple tasks/details with accuracy and timeliness
- Work a variety of shifts including days, afternoons, evenings, weekends and holidays
- Work in a fast-paced, hectic, changing environment
- Operate a phone system, personal computer
Apply Link: Click Here