Skillsoft Is Hiring | Work From Home Job | Renewal Desk Specialist
Job Summary
You will be responsible for forecasting, preparing, and delivering renewal quotes to customers, managing timelines and deliverables to ensure on-time renewals, and working cross-functionally with internal teams to support renewal-related activities and ensure customers’ renewal requests are met.
Job Description
- Company Name: Skillsoft
- Job Position: Renewal Desk Specialist
- Job Type: Full Time
- Qualification: Bachelor’s Degree
- Experience: 1-3 Years
- Salary: Rs.30000 Per Month
Job Responsibilities
- Review and understand contract terms and conditions, work with finance and legal teams to ensure contracts are compliant and assist in managing contractual documentation
- Manage timelines and deliverables to ensure on-time renewals
- Interact directly with customers regarding renewals and account health
- Contact and follow-up with customers and partners to ensure a timely renewal process
- Cooperate with the sales team and assist in selling renewals and promoting up-sell opportunities
- Work with Sales to confirm and maintain accurate and up-to-date customer information and data in Salesforce
- Assist in the creation and execution of nurture campaigns within CS Software
Job Requirements
- Proven track record of expanding revenues within existing accounts a plus
- Excellent attention to detail and a commitment to both accuracy and quality
- Ability to handle multiple projects at the same time
- Demonstrated ability to support customer retention and expansion initiatives
- Confidence and excellent negotiation skills
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