Skillsoft Is Hiring | Work From Home Job | Renewal Desk Specialist | Apply Online!

Skillsoft Is Hiring | Work From Home Job | Renewal Desk Specialist

Job Summary

You will be responsible for forecasting, preparing, and delivering renewal quotes to customers, managing timelines and deliverables to ensure on-time renewals, and working cross-functionally with internal teams to support renewal-related activities and ensure customers’ renewal requests are met.

Job Description

  • Company Name: Skillsoft
  • Job Position: Renewal Desk Specialist
  • Job Type: Full Time
  • Qualification: Bachelor’s Degree
  • Experience: 1-3 Years
  • Salary: Rs.30000 Per Month

Job Responsibilities

  • Review and understand contract terms and conditions, work with finance and legal teams to ensure contracts are compliant and assist in managing contractual documentation
  • Manage timelines and deliverables to ensure on-time renewals
  • Interact directly with customers regarding renewals and account health
  • Contact and follow-up with customers and partners to ensure a timely renewal process
  • Cooperate with the sales team and assist in selling renewals and promoting up-sell opportunities
  • Work with Sales to confirm and maintain accurate and up-to-date customer information and data in Salesforce
  • Assist in the creation and execution of nurture campaigns within CS Software

Job Requirements

  • Proven track record of expanding revenues within existing accounts a plus
  • Excellent attention to detail and a commitment to both accuracy and quality
  • Ability to handle multiple projects at the same time
  • Demonstrated ability to support customer retention and expansion initiatives
  • Confidence and excellent negotiation skills

Apply Link: Click Here

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