American Express Is Hiring | Work From Home | Customer Service Associate | Apply Online!

American Express Is Hiring | Work From Home | Customer Service Associate | Urgent Hiring

Job Summary

You’ll be recognized for your contributions, leadership, and impact, every colleague has the opportunity to share in the company’s success. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

Job Description

  • Company Name: American Express
  • Job Position: Customer Service Associate
  • Job Type: Work From Home Job
  • Qualification: Bachelor’s Degree
  • Experience: Freshers Are Eligible
  • Salary: Rs.37000 Per Month
  • Location: Gurgaon

Job Responsibilities

  • Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members
  • Adherence to Quality and Compliance Guidelines
  • Ability to Take Quick Decisions and Respond to Customer Inquiries
  • Provide Superior Customer Experience on Calls to Consumer Card Members
  • Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times
  • Resolve all Customer Queries and Follow Established Procedures as Appropriate

Job Requirements

  • Demonstrated Dependability/Self Motivating Skills
  • Strong Interpersonal Communication and Comprehension Skills
  • Excellent Verbal Communication
  • Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations
  • Proven Analytical and Problem Solving with a strong attention to Detail
  • Workable knowledge of MS Office Applications (Word, Power-point, Excel)

Apply Link: Click Here

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