Persona Job | Work From Home Job | Client Support Associate | Any Graduate Job
Job Summary
This role is integral to company growth and success, involving direct engagement with clients as a front-line representative. This company is seeking a proactive and driven Client Support Associate to ensure best-in-class customer experience and maintain consistency in all customer interactions.
Job Description
- Company Name: Persona
- Job Position: Client Support Associate
- Job Type: Work From Home
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.27000 Per Month
Job Responsibilities
- Collaborate cross-functionally to resolve customer issues ranging from billing to technical challenges
- Provide prompt, accurate, and friendly customer service
- Handle escalated customer support concerns effectively
- Maintain a strong work ethic with a total commitment to customer satisfaction daily
- Respond to customer and vendor inquiries through text, calls, tickets, and emails
- Utilize a customer-focused, needs-based approach to educate and support clients as needed
Job Requirements
- Strong technical/computer skills, including the use of multi-screen systems
- Passionate about customer service and eager to learn new software
- Exceptional communication skills across telephone, email, and text, with high attention to detail
- Ability to commit long-term and full-time
- Preferred experience in a customer-driven, remote work environment
- Structured and self-motivated approach to achieving weekly, monthly, and quarterly goals
Company Benefits
- A fast-paced and collaborative environment
- Permanent ability to work from anywhere in the world
- Annual bonuses based on performance
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